Apple are not NTL
January 10th, 2005
Today I received my outstanding cheque from NTL. When I spoke to them last week, I was told it was being sent as a matter of urgency, after they had sent the previous cheque to my old address (amazing, as the whole reason for closing my account was a house move..).
It did indeed arrive this morning, 2nd class of course. The finest express service offered by our Royal Mail.
So, assuming it doesn’t bounce, after 6 months, I believe my NTL fiasco may finally be over.
Today I discovered the ‘y’ key on my iBook is broken. It tends to print 2 y’s to the screen when I press it. I called Apple, had to hold for quite a while, but within a minute of getting through to an operator, they had arranged to send me a new keyboard by courier. And this time, unlike my previous experiences with Apple, I didn’t appear to be speaking to someone in Bombay. That is unless they have been particularly good at training people to have very strong Geordie accents.
One Response to “Apple are not NTL”
1tomment: multi-moron
May 17th, 2005 @ 12:22
[…] moron
Filed under: hardware — tom @ 12:21
in January a key broke on my iBook keyboard, causing me to call Apple and ask for a replacement. They t […]
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